Contact

Contact

All requests are processed within 48h excluding weekends and holidays

Choose the right contact: the technical support for your orders, the customer service for any other request.

Technical support Customer service

PRESTACREA

3 rue Hoche
87350 PANAZOL, France

  • Opening hoursMonday to Friday, 10am - 6pm
  • Technical supportWithin 24h, excluding weekends and holidays
  • Customer serviceWithin 48h, excluding weekends and holidays

Within 24h, excluding weekends and holidays

Technical support

Contact the technical support for any technical request : technical support request for an ordered product, execution request for an ordered installation service or intervention ticket...

To contact technical support, go in the section My orders of your customer account and click on the link Technical support of the related order. All support tickets are processed as a priority within 24h excluding weekends and holidays.

No technical request will be processed by customer service via the contact form.

Go to my orders

Within 48h, excluding weekends and holidays

Customer service

Contact the customer service for any general request : information about a product or a service, invoice and payment, technical problem on the Prestacrea website, reporting of a bug...

Find the answer to your question in the FAQ, or send your request to the customer service. Quotation and preliminary diagnosis requests are made from the page of the related service.

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Customer service

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